Christopher Porreca
15+ years of enterprise IT experience across NOC operations, cloud monitoring, network engineering, incident handling, and remote systems support.
Credentials & tooling
Microsoft AzureMCCEGoogle IT SupportCisco / MerakiPowerShellSQL
Operational background
Environments and disciplines informing this work.
- NOC operations
- Azure Log Analytics
- Large retail environments
- Technician routing
- Cloud monitoring
- Network engineering
- Incident handling
Approach
Practical technical support with an emphasis on clear communication, secure remote workflows, written documentation, and prevention-minded follow-up.